Products and Services Help

An overview of our fees for personal and business account transactions can be found on our Fees page.

You have a few options. View our personal credit cards or business credit cards (including rates, fees and perks) online.

You can also call our Member Service Centre at 1-800-616-8878 to book an appointment at your nearest branch – we are happy to sit down to discuss the best option for you.

You can visit our checklist page that includes everything you need to know before you apply for a membership, student line of credit, car loan, personal loan, mortgage or a MeritLine.

Yes! Our PAT machines are available at all of our branches. Take advantage of live teller services through real-time video technology with the bonus of extended hours.

Visit our Personal Assisted Teller (PAT) page for exact locations and business hours.

You can. As a Member of FirstOntario, you have access to thousands of ATMs across Canada through THE EXCHANGE Network® – surcharge free! Use our Branch/ATM locator to find the closest ATM on the network whenever you need to make a quick transaction.

If you use an ATM that is not a FirstOntario or THE EXCHANGE Network machine, you may be subject to fees both from FirstOntario and the other financial institution.